Page Comparison

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• • For JIRA: Choose the cog icon  → System → System info → System Encoding
  • For Confluence : Choose the cog icon  → General configuration → Encoding
    
    

  With the wrong system encoding the certificate cant be decoded properly. As solution you can change your encoding back to the standard value "UTF-8" with follwing steps:

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 For JIRA: 

• • On the <jira/-install>/bin (or <tomcat-home>/bin for JIRA WAR installations) directory, open the setenv.sh(Linux)/setenv.bat(Windows) file.
  • Add the line: JVM_SUPPORT_RECOMMENDED_ARGS="-Dfile.encoding=utf-8" and save it.
  • Restart JIRA.
    

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For Confluence: 

• • Choose the cog icon , then choose General Configuration under Confluence Administration

  • Choose General Configuration in the left-hand panel.

  • Choose Edit.

  • Enter the "UTF-8" in the text box next to Encoding. 

  • Choose Save.

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