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Problem

We've noticed that if we log in using SSO to our ADFS with a jira-administrator (or confluence) user, when we try to go to an administration page, we are prompted to re-enter the user password. Why the SAML Single Sign On plugin does not perform the authentication process ?

Solution

The WebSudo component does not use the SAML SSO Plugin for authentication. You essentially have two options. 

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  1. Disable WebSudo: https://confluence.atlassian.com/jira/configuring-secure-administrator-sessions-231343939.html#ConfiguringSecureAdministratorSessions-DisablingSecureAdministratorSessions
     
  2. Use local Admin Users, with a local password in the Jira/Confluence Database


A little more background:

There isn’t a good Way to implement SSO with WebSudo. Lets assume we could have WebSudo do single sign on … what would happen then is:

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To out knowledge there is no Way via SAML Protocol to force the IdP to ask for the Password again – since our plugin can’t know the password (that would defeat the whole SAML Security architecture) we have no other Way than sending the request to the IdP.

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