Why my Single Sign On Redirection is not working ?

Owned by Christian Eitel (Deactivated)
Last updated: Dec 12, 2016
1 min read

Problem

I am using JIRA. I checked the "Enable SSO Redirect" in the plugin configuration. I tried to access my JIRA main URL https://<jira-URL>, /login.jsp, /default.jsp, /secure/Dashboard.jspa and /secure/MyJiraHome.jspa but im always end up on the normal login page.

Solution

The "Enable SSO Redirect" is working with the "Force SSO URLs" field. That means that the plugin is only redirecting requests to URLs matching the regular expressions from the Force SSO URLs. To ensure that your main and all normal login URLs will be redirected, please check if the "Force SSO URLs" has included the default values: 

/

/default.jsp

/secure/Dashboard.jspa

/secure/MyJiraHome.jspa

/plugins/servlet/mobile

You also can delete the whole "Force SSO URLs" field and save the plugin configuration to restore the default values. 


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