{"xsrfToken":"BY2W-I5V0-7QYT-2BCS_5ff96bc6e2d0ba4bc9434868143f958db09e7fd1_lout","branding":{"id":"1","key":"sup","name":"Data-Center & Server Apps","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/5","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#3b76d9","headerLinkHoverBGColor":"#3b76d9","headerBadgeColor":"#3b76d9"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the resolution support","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the resolution support","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#fd6212","helpCenterTitleColor":"#212529","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"1","key":"sup","projectId":10000,"serviceDeskId":1,"name":"Data-Center & Server Apps","description":"<p>SAML Single-Sign-On, API Token Authentication, Open ID Connect, User Deactivator, ...</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"135","name":"AWS ALB and Amazon Cognito Authentication","descriptionHtml":"","callToAction":"AWS ALB and Amazon Cognito Authentication","introHtml":"","icon":14033,"iconUrl":"https://resolution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14033","groups":[22],"key":""},{"id":"132","name":"Emergency","descriptionHtml":"<p>This request type is only for production down events that affects a large number of Users. Please don't abuse this ...</p>","callToAction":"Emergency","introHtml":"<p>Emergency request - production system down only. All Apps.</p>","icon":14028,"iconUrl":"https://resolution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14028","groups":[],"key":""},{"id":"131","name":"Link Shortener URL redirects","descriptionHtml":"","callToAction":"Link Shortener URL redirects","introHtml":"<p>(formerly: Vanity URL) Support for our Link Shortener product for Confluence.</p>","icon":14025,"iconUrl":"https://resolution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14025","groups":[22],"key":""},{"id":"130","name":"HTTP Header Authentication","descriptionHtml":"<p>You can always schedule a free Screenshare support session with us <a href=\"https://resolution.de/go/calendly\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">here</a></p>","callToAction":"HTTP Header Authentication","introHtml":"<p>Support for our HTTP Header Authentication Apps for Jira & Confluence.</p>","icon":14024,"iconUrl":"https://resolution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14024","groups":[22],"key":""},{"id":"126","name":"OpenID/OAuth Authentication","descriptionHtml":"<p>You can always schedule a free Screenshare support session with us <a href=\"https://resolution.de/go/calendly\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">here</a></p>","callToAction":"OpenID/OAuth Authentication","introHtml":"<p>Support for our OpenID/OAuth Authentication Apps for Confluence & Jira.</p>","icon":14022,"iconUrl":"https://resolution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14022","groups":[22],"key":""},{"id":"125","name":"User Deactivator","descriptionHtml":"<p>You can always schedule a free Screenshare support session with us <a href=\"https://resolution.de/go/calendly\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">here</a></p>","callToAction":"User Deactivator","introHtml":"<p>Support for our User Deactivator Suite of Apps. This also includes the acquired User Limit Manager for Confluence.</p>","icon":14023,"iconUrl":"https://resolution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14023","groups":[22],"key":""},{"id":"124","name":"User Sync & Groups Sync","descriptionHtml":"<p>You can always schedule a free Screenshare support session with us <a href=\"https://resolution.de/go/calendly\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">here</a></p>","callToAction":"User Sync & Groups Sync","introHtml":"<p>Support for our standalone Version of the User Sync Application</p>","icon":14021,"iconUrl":"https://resolution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14021","groups":[22],"key":""},{"id":"123","name":"API Token Authentication","descriptionHtml":"<p>You can always schedule a free Screenshare support session with us <a href=\"https://resolution.de/go/calendly\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">here</a></p>","callToAction":"API Token Authentication","introHtml":"<p>Support Request for our API Token Authentication for Jira & Confluence Apps.</p>","icon":14020,"iconUrl":"https://resolution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14020","groups":[22],"key":""},{"id":"122","name":"SAML Single Sign-On","descriptionHtml":"<p>You can always schedule a free Screenshare support session with us <a href=\"https://resolution.de/go/calendly\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">here</a></p>","callToAction":"SAML Single Sign-On","introHtml":"<p>Support for our SAML Single Sign On Suite of Apps including User Sync when used as part of the SAML App.</p>","icon":14019,"iconUrl":"https://resolution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14019","groups":[22],"key":""},{"id":"74","name":"Calendly Meeting","descriptionHtml":"","callToAction":"Calendly Meeting","introHtml":"<p>Automatic JIRA issue creation for Calendly meetings</p>","icon":10732,"iconUrl":"https://resolution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10732","groups":[],"key":""},{"id":"20","name":"General Request","descriptionHtml":"<p>You can always schedule a free Screenshare support session with us <a href=\"https://resolution.de/go/calendly\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">here</a></p>","callToAction":"General Request","introHtml":"<p>General or unspecific request to get in touch with us.</p>","icon":14026,"iconUrl":"https://resolution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14026","groups":[22],"key":""}],"reqGroups":[{"id":22,"name":"General"}],"orderMapping":{"22":[20,122,123,135,124,126,130,125,131],"17":[122,123,126],"19":[124,125],"20":[125],"1":[20]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SSSOSUP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=resolution","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"BY2W-I5V0-7QYT-2BCS_5ff96bc6e2d0ba4bc9434868143f958db09e7fd1_lout","baseUrl":"https://resolution.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"2004857600","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"1482693a-0ab2-4459-89cc-55bf7c35f963","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}