How to use placeholders in a template
You can use the following placeholders which will be replaced with properties of the respective user:
- user.name
Will be replaced with the JIRA username - user.displayName
Will be replaced with the full name - user.emailAddress
Will be replaced with the email address - user.mention
Will be replaced with an @-mention of the user
These placeholders must be used inside the delimiters '<%=' and '%>', for example
<%=user.name%>
Templates can be used in the Summary and Description.
Example
To illustrate this further, assume you want to create a task for John Doe with username john.doe and email john.doe@example.com.
The following template
Hi <%=user.mention%>,
Could you please check if the following information is correct:
Your full name is <%=user.displayName%> and your email address is <%=user.emailAddress%>
Thanks
Will create this text:
Hi @john.doe,
Could you please check if the following information is correct:
Your full name is John Doe and your email address is john.doe@example.com
Thanks